# WAnee

> WAnee is an AI receptionist for businesses that talk to customers on WhatsApp and Instagram DMs. It answers from the business's own prices, hours and FAQs, books appointments, sends reminders, keeps a CRM and hands chats to a person when needed.

## Key facts
- What it is: an AI receptionist for WhatsApp and Instagram DMs, made by GneuOS (India).
- Channels: WhatsApp (official WhatsApp Business API, dedicated number needed) on every plan; Instagram DMs (beta) on Pro and Enterprise.
- Languages: English, Tamil and Tanglish today; more coming.
- Works for: any business that gets customer enquiries on WhatsApp or Instagram, from a single shop or clinic to national brands.
- Does: answers from the business's own prices, hours and FAQs; books appointments; sends reminders; keeps a CRM; sends WhatsApp broadcasts; hands chats to a person; Pro adds payment follow-ups (payment collection and Google review collection are coming).
- Setup: guided. Meta approval for the WhatsApp number can take a few days.
- Free trial: none. A pre-recorded demo is available on request.
- Availability: India today; sign-ups are via the waitlist (Founding50: only 50 slots in total).

## Pricing (INR per month, billed separately from WhatsApp message charges, which follow Meta's pricing)
- Basic: ₹1,499 / month
- Pro: ₹2,999 / month
- Enterprise: Custom pricing
- Plans limit locations, team seats, customer contacts and channels, not messages.

## Main pages
- [WAnee features: AI replies, appointments, CRM and more](https://wanee.co/features): WAnee answers customers on WhatsApp and Instagram DMs, books appointments, sends reminders, keeps a CRM, sends broadcasts and hands chats to your team.
- [WAnee pricing: Basic, Pro and Enterprise plans](https://wanee.co/pricing): WAnee costs ₹1,499/month (Basic, WhatsApp) or ₹2,999/month (Pro, adds Instagram, payments and reviews). Enterprise is custom. Founding members save up to ₹18,000 in year one.
- [How WAnee works: from WhatsApp number to first reply](https://wanee.co/how-it-works): Connect a dedicated WhatsApp Business number, teach WAnee your prices, hours and FAQs, and it starts answering customers and booking appointments, with guided setup.
- [About WAnee, an AI receptionist by GneuOS](https://wanee.co/about): WAnee is an AI receptionist for WhatsApp and Instagram DMs, built by GneuOS. It answers customers from your own information and hands tricky chats to your team.
- [WAnee integrations: WhatsApp, Instagram and calendars](https://wanee.co/integrations): WAnee works with the WhatsApp Business API, Instagram DMs (beta), your calendar and, as they launch, Razorpay payments and Google reviews.
- [Free tools for WhatsApp businesses](https://wanee.co/tools): Free WhatsApp tools: build a click-to-chat link and QR code, and estimate what slow replies and missed enquiries cost your business each month.
- [WAnee compared with other WhatsApp tools](https://wanee.co/compare): Row-by-row comparisons of WAnee with other WhatsApp and Instagram automation tools, with the date each comparison was last checked.
- [WhatsApp for business: straight answers](https://wanee.co/answers): Plain answers on WhatsApp Business API costs, per-message pricing, setup, templates, messaging limits and opt-in, with sources from Meta and the date checked.
- [Free WhatsApp message templates for business](https://wanee.co/templates): Ready-to-submit WhatsApp templates for appointment reminders, payments, orders, offers and festivals, with variables, buttons and the right category.
- [WhatsApp business glossary](https://wanee.co/glossary): WhatsApp Business Platform terms explained in plain English: templates, customer service window, messaging limits, opt-in, coexistence and more.
- [WAnee trust and security](https://wanee.co/trust): How WAnee handles your data: official WhatsApp and Instagram platforms only, data used only for your business and never sold, export or delete any time, DPDP Act rights.
- [Watch a WAnee demo](https://wanee.co/demo): Get a pre-recorded demo of WAnee answering, booking and handing over chats on WhatsApp, sent by WhatsApp or email.
- [Contact WAnee](https://wanee.co/contact): The quickest way to reach the WAnee team is WhatsApp, where WAnee answers first and a person follows up when needed.
- [Join the WAnee Founding50 waitlist](https://wanee.co/waitlist): WAnee is opening to 50 founding businesses in total. Founding members save up to ₹18,000 in their first year. Join the waitlist for a slot.

## Solutions
- [Real estate](https://wanee.co/solutions/real-estate): Builders, brokers and agents.
- [Education](https://wanee.co/solutions/education): Tuition centres, coaching and schools.
- [Retail and D2C](https://wanee.co/solutions/retail-d2c): Stores and online brands.
- [Food and hospitality](https://wanee.co/solutions/food-hospitality): Restaurants, cafes and hotels.
- [Beauty and wellness](https://wanee.co/solutions/beauty-wellness): Salons, spas and gyms.
- [Healthcare](https://wanee.co/solutions/healthcare): Clinics, diagnostics and hospitals.
- [Offers and broadcasts](https://wanee.co/solutions/broadcasts): Bring customers back.
- [Instagram DMs (Beta)](https://wanee.co/solutions/instagram): Answer every DM, automatically. In beta.
- [Sales and lead capture](https://wanee.co/solutions/sales): Qualify enquiries before you call.
- [Bookings and appointments](https://wanee.co/solutions/bookings): Fill slots and cut no-shows.
- [Customer support](https://wanee.co/solutions/customer-support): Answer every question, day or night.
- [Enterprise](https://wanee.co/solutions/enterprise): High volume, custom setup and integrations.
- [Growing teams](https://wanee.co/solutions/growing-teams): Multiple staff, branches and numbers.
- [Small businesses](https://wanee.co/solutions/small-businesses): Shops, clinics, studios and services.

## Articles
- [Meet WAnee: the friendliest face on your WhatsApp and Instagram](https://wanee.co/blog/meet-wanee): WAnee is an AI receptionist that answers your customers on WhatsApp and Instagram, books appointments and knows when to call you in. Here's who she is and how she works.

## Policies
- [Terms of service](https://wanee.co/terms)
- [Privacy policy](https://wanee.co/privacy)
- [Refund policy](https://wanee.co/refund)