WAnee vs hiring a receptionist for WhatsApp
A person at your front desk does things no software can. WAnee takes the chats off their plate. Here's an honest split.
A receptionist brings judgement, warmth in person and work beyond chat, but works set hours and answers one conversation at a time. WAnee answers WhatsApp and Instagram chats at any hour, many at once, books into your calendar and hands anything tricky to your team. WAnee is meant to work alongside your people and take the chat queue off their plate.
- Use people for judgement, walk-ins, phone calls and complaints.
- Use WAnee for the repeat questions, bookings and reminders, day and night.
- Starter is ₹1,499/month; any full-time salary costs more.
Checked 9 October 2026.
WAnee and A receptionist, row by row
| Feature | WAnee | A receptionist |
|---|---|---|
| Hours | Any hour, every day | Their working hours |
| Chats at once | Many at the same time | One at a time |
| Answers | From your prices, hours and FAQs, the same every time | From memory and experience |
| Judgement and empathy | Hands complaints and unusual requests to a person | Their strength |
| Walk-ins and phone calls | Not handled | Handled |
| Bookings and reminders | Books into Google Calendar and sends reminders | By hand |
| Languages | English, Tamil and Tanglish | The languages they speak |
| Cost | Starter ₹1,499/month, Pro ₹2,999/month (+ GST), plus message charges | A monthly salary, plus leave and training |
| Records | Every chat, booking and payment saved in the CRM | Depends on your system |
Facts checked on 9 October 2026. Spotted something out of date? Tell us on WhatsApp.
Which one suits you
Choose a receptionist if…
Most of your customers walk in or call. Each conversation needs judgement, like quotes or negotiations. You need someone for tasks beyond messaging.
Choose WAnee if…
Most enquiries come on WhatsApp or Instagram. Questions arrive after hours or in bursts. Your staff lose hours to the same few questions. You want every booking and reminder handled the same way.
What are slow replies costing you?
Four quick questions. The estimate runs in your browser.
Bookings you may be missing
₹36,000
a month · about ₹4.3 lakh a year
- 20 enquiries a day × 30 days = 600 a month
- 30% get a late reply or none = 180 enquiries
- 25% of those would have booked = 45 bookings
- 45 bookings × ₹800 = ₹36,000
A rough estimate from your own numbers, not a promise.
Let WAnee catch themBefore you decide
It isn't meant to. WAnee handles chats on WhatsApp and Instagram, and hands anything tricky to your team. Your receptionist keeps the work that needs a person.
No. WAnee works in WhatsApp and Instagram chats.
She tells the customer she'll check, and flags the chat for your team, with the full history.
How we compare: competitor details come only from their own public pages, read on 9 October 2026. If a page didn't say something, we wrote "not stated" instead of guessing. Prices and plans change, so check their site before you decide, and tell us on WhatsApp if anything here is out of date.
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Read the comparisonKeep every customer smiling.
Founding members save up to ₹18,000 in their first year. 50 slots on each plan.
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