WAnee vs Wati: which fits your business?
Wati is a mature WhatsApp platform for teams. WAnee goes further: a whole AI front desk for WhatsApp and Instagram, a crew that greets, answers, books and follows up. Here's an honest look at both, dated.
Wati is a well-established WhatsApp Business platform with a team inbox, broadcasts, automation triggers, AI agents and integrations such as HubSpot and Salesforce, and it offers a 7-day free trial. WAnee is newer and narrower: an AI front desk that answers customers from your own information, books into Google Calendar, sends reminders and hands chats to your team, with AI included rather than counted in credits.
- Pick Wati for a broad, proven toolkit and integrations you can use today.
- Pick WAnee if you want a front desk that answers and books for you, priced by locations, staff and CRM contacts.
- Both run on the official WhatsApp Business API, and Meta's message charges apply to both.
Sources: Wati pricing; Meta: WhatsApp Business Platform pricing. Checked 9 October 2026.
WAnee and Wati, row by row
| Feature | WAnee | Wati |
|---|---|---|
| What it is | An AI front desk: answers, books and follows up from your own info | WhatsApp team inbox with broadcasts, automation, chatbots and AI agents |
| Plans | Starter ₹1,499/month, Pro ₹2,999/month, Enterprise custom | Growth, Pro and Business subscriptions (quarterly saves up to 10%, annual up to 25%), plus pay-as-you-go from a one-time ₹999 returned as message credits |
| Staff | Starter 2 staff per location, Pro 5 per location, Enterprise sized to you | Growth 3 users, Pro 5, Business 5; more users at a per-user price (Pro $24, Business $69 per user per month) |
| AI | Included. No AI credits or message caps | AI credits per month: 2,000 on Growth, 5,000 on Pro, 20,000 on Business; 1, 2 or unlimited AI agents |
| Broadcasts | Included on every plan, to opted-in customers | Growth 15,000 a month; Pro and Business unlimited, at standard message rates |
| Appointment booking | Built in, with Google Calendar | Not stated on their pricing page |
| Instagram DMs (beta) on Pro and Enterprise | Instagram automation is listed as a product; not shown in plan features | |
| Integrations | Google Calendar today; custom integrations on Enterprise | Pro: 5 integrations including HubSpot. Business: unlimited, including Salesforce |
| Languages for replies | English, Tamil and Tanglish | Not stated on their pricing page |
| WhatsApp message charges | Messages from a prepaid wallet, based on Meta's pricing | Charged by template category and country, per Meta's rate cards |
| Free trial | No free trial. Pre-recorded demo on request | 7-day free trial |
| Availability | Waitlist now (Founding50: 50 slots per plan) | Open for sign-ups |
Facts checked on 9 October 2026. Spotted something out of date? Tell us on WhatsApp.
Which one suits you
Choose Wati if…
You want a proven platform you can sign up for today, with a free trial. You need integrations like HubSpot, Salesforce or Shopify, or voice AI. Your team wants to build its own chatbot flows and automations.
Choose WAnee if…
You want customers answered and booked without building flows. You'd rather not count AI credits: WAnee's plans limit locations, staff and CRM contacts, not messages or AI. Your customers write in Tamil or Tanglish. You want Instagram DMs and WhatsApp in one place on the Pro plan.
Before you decide
For businesses that mainly want customers answered, booked and reminded on WhatsApp and Instagram, yes. If you need a broad automation toolkit or Wati's integrations, Wati may fit better.
It depends on your team size and AI use. WAnee's Starter plan is ₹1,499/month with AI included and no credits; Wati prices by plan, users and AI credits. Meta's message charges apply on top for both.
Yes, its pricing page advertises a 7-day free trial. WAnee doesn't offer free trials because Meta bills WhatsApp messages; you can ask for a pre-recorded demo.
WAnee needs a WhatsApp Business API number. We'll guide you through moving a number or setting up a new one when your founding slot opens.
How we compare: competitor details come only from their own public pages, read on 9 October 2026. If a page didn't say something, we wrote "not stated" instead of guessing. Prices and plans change, so check their site before you decide, and tell us on WhatsApp if anything here is out of date.
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Read the comparisonKeep every customer smiling.
Founding members save up to ₹18,000 in their first year. 50 slots on each plan.
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