Your team steps in whenever it matters
Complaints, big orders and anything WAnee can't answer go to a person, with the whole chat in front of them. One tap hands it back.
Human takeover lets anyone on your team take over a WhatsApp or Instagram chat from WAnee with one tap, with the full conversation history. WAnee also hands over on her own when she can't answer from your information. When you're done, hand the chat back.
- One tap to take over, one tap to hand back.
- The full chat history is there, so customers don't repeat themselves.
- WAnee flags chats she can't answer from your info.
- Staff: 2 on Starter, 5 per location on Pro, sized to you on Enterprise.
WAnee handles the routine. People handle the rest.
WAnee flags it
A complaint, a big order, or a question she can't answer from your info.
Someone takes over
One tap, with the full chat history in front of them.
Hand it back
When it's sorted, WAnee picks the chat up again.
A handover the customer barely notices
A bulk order goes to a person
WAnee spots something that needs a human and loops the team in, with context.
- Flags what needs a person
- Full history for your team
- Hand back when done
Example conversation
What people ask about this
Anytime. One tap hands the chat to a person, with the full history, and you can hand it back when you're done.
When she can't answer from your business information, she tells the customer she'll check and flags the chat for your team.
Starter includes 2 staff at 1 location, Pro 5 staff at each of up to 3 locations, and Enterprise is sized to you.
More of what WAnee does
AI replies
WAnee answers customers from your own prices, hours and FAQs, and says so when she doesn't know.
See how it works Every planAppointment booking
WAnee checks your calendar, offers open slots and confirms the booking in the chat.
See how it works Every planReminders
Appointment and renewal reminders go out on time, and customers confirm or reschedule in one reply.
See how it works Every planCRM
Every customer who messages you is saved with their history, bookings, tags and pending payments.
See how it works Every planWhatsApp broadcasts
Send offers and updates to customers who opted in, and WAnee answers the replies.
See how it works Every planLanguages
WAnee replies in English, Tamil and Tanglish today, with more languages on the way.
See how it worksKeep every customer smiling.
Even at 2am. We set WAnee up with you, then she answers the next message for you.
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