Answer every Instagram DM, automatically
WAnee answers Instagram direct messages with the same knowledge base, bookings and CRM as WhatsApp. In beta, on Pro and Enterprise.
WAnee answers Instagram direct messages for your business with the same knowledge base, bookings and CRM as WhatsApp. You connect your existing Instagram professional account; no new number is needed for Instagram. Instagram DMs are in beta and included with the Pro and Enterprise plans.
- Same knowledge base, bookings and CRM as WhatsApp.
- Connect your existing Instagram professional account.
- WhatsApp and Instagram chats side by side.
- Beta, on Pro and Enterprise. Starter covers WhatsApp only.
Connect once, answer every DM
Connect Instagram
Link your Instagram professional account during setup.
DMs get answered
With your prices, hours and FAQs, like on WhatsApp.
One inbox
Instagram and WhatsApp customers in the same CRM.
A DM about a post, turned into an order
Questions about a post, answered in the DMs
A follower asks about a dress from a post. WAnee answers with real sizes and prices.
- Answers DMs like on WhatsApp
- Same catalogue and prices
- Hands orders to your team
Example conversation
What people ask about this
Yes, on the Pro and Enterprise plans, in beta. WAnee answers Instagram DMs with the same knowledge base, bookings and CRM as WhatsApp.
No. Instagram DMs work with your existing Instagram professional account.
We're polishing Instagram with early customers before it leaves beta.
No. Starter covers one channel, WhatsApp. Instagram DMs are on Pro and Enterprise.
More of what WAnee does
AI replies
WAnee answers customers from your own prices, hours and FAQs, and says so when she doesn't know.
See how it works Every planAppointment booking
WAnee checks your calendar, offers open slots and confirms the booking in the chat.
See how it works Every planReminders
Appointment and renewal reminders go out on time, and customers confirm or reschedule in one reply.
See how it works Every planCRM
Every customer who messages you is saved with their history, bookings, tags and pending payments.
See how it works Every planWhatsApp broadcasts
Send offers and updates to customers who opted in, and WAnee answers the replies.
See how it works Every planHuman takeover
One tap hands any chat to a person, with the full history, and back to WAnee when you're done.
See how it worksKeep every customer smiling.
Even at 2am. We set WAnee up with you, then she answers the next message for you.
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