Answers from your own business, not from guesswork
WAnee replies to customers on WhatsApp and Instagram with your real prices, timings and policies. When she doesn't know, she says she'll check and flags the chat for your team.
WAnee's AI replies answer customer questions using only the information you give her: services, prices, hours, policies and FAQs. She never makes up a price or a policy. If a question isn't covered, she tells the customer she'll check and flags the chat for a person.
- Works on WhatsApp on every plan, and on Instagram DMs (beta) on Pro and Enterprise.
- Learns from what you add: services, prices, hours, FAQs, a menu or a rate card.
- Update your knowledge base and her answers change with it.
- Replies in English, Tamil and Tanglish.
Teach her once, and she answers all day
Add your business info
Services, prices, hours, policies and FAQs, or upload your menu or rate card.
Customers ask
WAnee answers on WhatsApp and Instagram with the facts you gave her, in their language.
Unsure? She checks
Anything she can't answer from your info goes to your team, flagged, with the full chat.
A question at 11 PM, answered at 11 PM
Prices and timings, straight from your rate card
The customer asks two things. WAnee answers both from the salon's own price list and hours.
- Answers from your rate card
- Never invents a price
- Offers the next step
Example conversation
What people ask about this
Only from the business information you add: services, prices, hours, policies, FAQs and any menu or rate card you upload.
She tells the customer she'll check, and flags the chat for your team. She never makes up prices or policies.
Yes. Update your knowledge base and WAnee's answers change with it.
Yes, on Pro and Enterprise, in beta. Instagram DMs use the same knowledge base as WhatsApp.
More of what WAnee does
Appointment booking
WAnee checks your calendar, offers open slots and confirms the booking in the chat.
See how it works Every planReminders
Appointment and renewal reminders go out on time, and customers confirm or reschedule in one reply.
See how it works Every planCRM
Every customer who messages you is saved with their history, bookings, tags and pending payments.
See how it works Every planWhatsApp broadcasts
Send offers and updates to customers who opted in, and WAnee answers the replies.
See how it works Every planHuman takeover
One tap hands any chat to a person, with the full history, and back to WAnee when you're done.
See how it works Every planLanguages
WAnee replies in English, Tamil and Tanglish today, with more languages on the way.
See how it worksKeep every customer smiling.
Even at 2am. We set WAnee up with you, then she answers the next message for you.
Last updated