Service due reminder
Remind customers when their next service, check-up or refill is due.
Hi Ravi, your bike's 6-month service is due on 20 Oct. Would you like us to book a slot for you?
10:30 AMPreview with sample values. Highlighted text changes for each customer.
Hi {{1}}, your {{2}} is due on {{3}}.
Would you like us to book a slot for you?Buttons: Book a slot · Remind me later
Variables
- {{1}}
- Customer's first name e.g. Ravi
- {{2}}
- Service e.g. bike's 6-month service
- {{3}}
- Due date e.g. 20 Oct
When to use it
For recurring services: vehicle servicing, dental check-ups, AC servicing, pet vaccinations.
Category: Utility
Utility templates are tied to something the customer did or asked for, like a booking or an order. Meta charges utility templates less than marketing ones, and doesn't charge them when they're sent inside an open 24-hour customer service window.
Tips
- Base the date on the customer's last visit, not a fixed calendar day.
With WAnee, templates like this go out on their own, and WAnee answers whatever the customer replies.
Last updated
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