In short

WAnee sends appointment and renewal reminders on WhatsApp so customers don't forget. Customers can confirm or reschedule in one reply, and WAnee updates the booking. Reminders are sent as WhatsApp template messages, which Meta reviews and charges for by category.

  • Appointment reminders and renewal reminders.
  • Customers confirm or reschedule in one reply.
  • Built on approved WhatsApp templates, as Meta requires for messages outside a conversation.
  • Included on every plan.
How it works

Fewer no-shows, without the phone calls

Step 1

A booking is made

In the chat, or added to your calendar.

Step 2

WAnee reminds

The reminder goes out on WhatsApp before the appointment or renewal date.

Step 3

Customer replies

Confirm, or ask to move it. WAnee handles either.

See it in a chat

A reminder, and a reschedule, in one reply

The customer can't make it, so WAnee moves the slot

Instead of a no-show, the slot is freed and rebooked in the same chat.

  • Sent before the appointment
  • One-reply confirm or reschedule
  • Calendar updated
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Example conversation

Questions

What people ask about this

Reminders are included in every plan. Meta charges for WhatsApp template messages, and those messages are paid from your WAnee wallet, based on Meta's pricing.

WhatsApp only lets a business start a conversation, or message after 24 hours of silence, with a template that Meta has reviewed. Reminders are sent that way.

Yes. They can confirm or ask to reschedule, and WAnee updates the booking.

Booked ✅ Sat, 11:30 AMOpen till 9 PM today 🕘Reminder sent 🔔Handed to Priya 🙋

Keep every customer smiling.

Even at 2am. We set WAnee up with you, then she answers the next message for you.

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