Enquiry follow-up
Follow up with someone who asked about a service but didn't book.
Today
Hi Sneha, thanks for asking about bridal makeup last week. Are you still interested? We have slots available this week if you'd like to book.
10:30 AMPreview with sample values. Highlighted text changes for each customer.
Template text
Hi {{1}}, thanks for asking about {{2}} last week. Are you still interested?
We have slots available this week if you'd like to book.Buttons: Book now · Not now
Variables
- {{1}}
- Customer's first name e.g. Sneha
- {{2}}
- Service e.g. bridal makeup
When to use it
A few days after an enquiry that didn't turn into a booking, and only once.
Category: Marketing
Marketing templates promote something. Send them only to customers who opted in, and expect Meta to charge the marketing rate for each one delivered.
Tips
- Meta is likely to class this as marketing, so send it only to people who opted in to hear from you.
With WAnee, templates like this go out on their own, and WAnee answers whatever the customer replies.
Last updated
More like this
More welcome and enquiries templates
Booked ✅ Sat, 11:30 AMReminder sent 🔔Payment received ✅See you tomorrow 👋
Keep every customer smiling.
WAnee sends the right message at the right time, then handles the replies.