Feedback request

Ask how a visit went, while it's fresh.

Today

Hi Anjali, thanks for visiting Glow Studio today! How was your experience? Tap below to tell us.

10:30 AM
Loved itIt was okayNot happy

Preview with sample values. Highlighted text changes for each customer.

Template text
Hi {{1}}, thanks for visiting {{2}} today! How was your experience?

Tap below to tell us.

Buttons: Loved it · It was okay · Not happy

Variables

{{1}}
Customer's first name e.g. Anjali
{{2}}
Business name e.g. Glow Studio

When to use it

A few hours after a visit or a delivery.

Category: Marketing

Marketing templates promote something. Send them only to customers who opted in, and expect Meta to charge the marketing rate for each one delivered.

Tips

  • Send unhappy replies straight to a person, quickly.
  • Meta may categorise feedback requests as marketing; check the category it assigns.

With WAnee, templates like this go out on their own, and WAnee answers whatever the customer replies.

Last updated

Booked ✅ Sat, 11:30 AMReminder sent 🔔Payment received ✅See you tomorrow 👋

Keep every customer smiling.

WAnee sends the right message at the right time, then handles the replies.