Out for delivery
A heads-up on delivery day, so someone is home.
Today
Hi Divya, your order #5821 is out for delivery today and should reach you by 6 PM.
10:30 AMPreview with sample values. Highlighted text changes for each customer.
Template text
Hi {{1}}, your order {{2}} is out for delivery today and should reach you by {{3}}.Buttons: Reschedule delivery
Variables
- {{1}}
- Customer's first name e.g. Divya
- {{2}}
- Order number e.g. #5821
- {{3}}
- Time e.g. 6 PM
When to use it
The morning of delivery.
Category: Utility
Utility templates are tied to something the customer did or asked for, like a booking or an order. Meta charges utility templates less than marketing ones, and doesn't charge them when they're sent inside an open 24-hour customer service window.
Tips
- Only send it if the time window is reliable.
With WAnee, templates like this go out on their own, and WAnee answers whatever the customer replies.
Last updated
Booked ✅ Sat, 11:30 AMReminder sent 🔔Payment received ✅See you tomorrow 👋
Keep every customer smiling.
WAnee sends the right message at the right time, then handles the replies.