Payment received
Thank the customer and confirm what their payment covered.
Today
Thank you, Lakshmi! We've received ₹2,500 for Arjun's October fee. Your receipt number is RCPT-2210.
10:30 AMPreview with sample values. Highlighted text changes for each customer.
Template text
Thank you, {{1}}! We've received {{2}} for {{3}}.
Your receipt number is {{4}}.Variables
- {{1}}
- Customer's first name e.g. Lakshmi
- {{2}}
- Amount e.g. ₹2,500
- {{3}}
- What it's for e.g. Arjun's October fee
- {{4}}
- Receipt number e.g. RCPT-2210
When to use it
As soon as a payment is recorded.
Category: Utility
Utility templates are tied to something the customer did or asked for, like a booking or an order. Meta charges utility templates less than marketing ones, and doesn't charge them when they're sent inside an open 24-hour customer service window.
Tips
- A receipt number saves a phone call later.
With WAnee, templates like this go out on their own, and WAnee answers whatever the customer replies.
Last updated
Booked ✅ Sat, 11:30 AMReminder sent 🔔Payment received ✅See you tomorrow 👋
Keep every customer smiling.
WAnee sends the right message at the right time, then handles the replies.